We are looking for friendly, service-oriented individuals who have a genuine passion for hospitality to join our exemplary reservations team! Reservations agents represent the primary point of contact for our guests prior to their arrival and assist with customizing each guest experience.
Our reservations agents are primarily responsible for assisting guests with planning their visit to our property and ensuring that all their requests and needs are taken care of prior to their arrival. In this position, reservations agents assist guests of the hotel by making room reservations, spa reservations dining reservations, and assisting with arranging any other activities that our guests would enjoy. The ideal candidate will be committed to ensuring that our guests experience maximum satisfaction, presenting an excellent image of our hotel that leaves a lasting impression!
Candidates must have exceptional communication skills, both written and oral. Ability to multi-task in a fast-paced environment and strong computer skills are required. Candidates must be available to work days, nights, weekends and holidays. College degree is preferred. Previous hospitality experience is a plus, but we are willing to train the right person!