This position is responsible for the caring and efficient operation of the Front Desk and Guest Services Team. The Assistant Front Office Manager works with managers and employees to successfully execute all front office and guest service operations while upholding and embodying five-star hospitality standards. The Assistant Front Office Manager will supervise the front desk, night audit, valet, gatehouse, and beach staff. Responsibilities include, but are not limited to, assisting the Front Office Manager in the following areas: hiring, training, coaching, guest service delivery, and performance management.
We seek a highly motivated individual with a passion for guest service. The ideal candidate will be an aspiring hospitality professional who is ambitious, eager to learn and understands the value of working in a team-based environment. A minimum of 2-4 years of front office management experience in a luxury hospitality setting is preferred for this position. The candidate must have the ability to work flexible hours including evenings, weekends, and holidays.